7 Things We Do Better


We offer expertise in Managed IT Services, Computer Support and Cloud Computing Solutions serving companies throughout Vancouver Island in the Victoria, Nanaimo and Duncan areas

  1. We Promise to Respond in Sixty Minutes or Less. Our expert technicians will answer immediately or will respond in less than sixty minutes – Guaranteed. If we don’t respond in that one hour time period, the work is free.
  2. Repairs in a Flash. We know you don’t want to waste your valuable time waiting for your computer to be fixed. That’s why we offer proactive remote IT support and network services. You can access your computer network remotely through our network support services. We’ll dispatch a technician that same business day, if not.
  3. No Technical Jargon. Know that we will answer any computer support & maintenance questions you have so you clearly understand. There is absolutely no intimidating “geek speak” by our IT support technicians.
  4. We Guarantee Absolute 100% Satisfaction. Our IT consulting and technology support services will give you the satisfaction you deserve. With our IT management services, nothing will get in the way to make sure you are a happy customer.
  5. No Unforeseen or Unwanted Surprises. Feel secure that your network or data will not be damaged in the process. We will let you know of any potential risks upon evaluation of your computer problem as part of our computer maintenance services. We will explain to you any potential risks involved and get your okay before we begin the work. Alternative process is to have your data synchronize and backed up before we proceed any further on your machine.
  6. Every Project Completed With Strict Accordance to Budget and Time Schedule. As your trusted company to perform network services, IT consulting or to complete a project, we won’t surprise you with unexpected charges as some incompetent or unethical technicians will. Of course, that’s just not right. You have our guarantee for each IT consulting project to be completed ON TIME and within BUDGET.
  7. Expect Accuracy With Our Billing. Your invoice will be accurate and completely spelled out – guaranteed. All IT management services charges are preapproved by you, you’ll always know what you are paying for.

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Michelle Griffis

Quick response to problems and their knowledge of network systems and computers allows them to fix the problem right the first time. I never have to worry anymore about our network going down and how I am going to get it fixed. Most of the time you know as soon as I do that we are having a problem. That peace of mind is a tremendous benefit for me. You have the best network/computer service company I have ever experienced.


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